Shipping & Returns

Shipping within Australia

Framed prints and Acrylic Face Mount prints are sent via courier while Unframed prints are sent in a poster tube via Australia Post. Shipping costs are a flat $15 for delivery within Australia. Free shipping for orders over $750.

 

International Orders & Shipping

Please contact us at hello@franmiller.com.au for international orders.

 

Returns

At Fran Miller Photography, we work hard to provide the highest quality prints, framing and service possible. Our goal is your complete satisfaction with your purchase. All photographs and framing are made-to-order. Because every order is a one-off production for each customer, we cannot accept refunds or returns if you change your mind, so please choose the image and print size carefully.

In the event that your print arrives damaged or defective, please contact us immediately via email at hello@franmiller.com.au with clear evidence of the damage or defect and we will do everything to correct the situation.

 

Terms of Service

The use of this site is governed by the policies, terms and conditions set out below. Please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order with Fran Miller Photography indicates your acceptance of these terms and conditions. Despite our best efforts, a small number of items may contain pricing or typography errors. Fran Miller Photography reserves the right to accept or decline your order for any reason. In the case of an unfulfilled order, customers will be contacted and receive a full refund using the method which payment was received. Prices are validated at the time your order is placed.